Privacy Policy
Effective Date: 29 August 2025
Balance Family Chiropractic (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or become a patient at our practice in Bartlett, Illinois.
⸻
1. Information We Collect
We may collect the following information:
• Personal Information: Name, phone number, email address, and other details you provide when contacting us, booking an appointment, or filling out forms.
• Health Information: If you become a patient, we may collect medical history and health details necessary to provide chiropractic care.
• Website Usage Information: Non-personal data such as IP address, browser type, and pages visited, which helps us improve our website.
⸻
2. How We Use Your Information
We use the information collected to:
• Schedule and manage appointments
• Provide chiropractic care and related services
• Communicate with you about your treatment, updates, or office news
• Improve our website and services
• Meet legal, regulatory, and insurance requirements
⸻
3. Sharing of Information
We do not sell your personal information. We may share information only when necessary to:
• Provide medical treatment or process insurance claims
• Work with trusted service providers (e.g., website or scheduling software)
• Comply with state, federal, or legal obligations (such as HIPAA requirements)
⸻
4. Data Protection
We take reasonable steps to protect your information through secure systems, limited access, and safeguards required by law, including compliance with HIPAA (Health Insurance Portability and Accountability Act) for patient health records.
⸻
5. Your Rights
As an Illinois resident and patient, you have the right to:
• Access and request a copy of your health records
• Request corrections to your personal information
• Ask how your information has been shared
• Withdraw consent for certain uses (except where required by law)
⸻
6. Cookies & Website Tracking
Our website may use cookies or similar tools to improve user experience. You can adjust your browser settings to block cookies if you prefer.
⸻
7. Third-Party Links
Our website may link to third-party sites (such as Facebook). We are not responsible for their privacy practices, so we encourage you to review their policies.
⸻
8. Children’s Privacy
Our services are for families, including children, but we do not knowingly collect personal information from minors online without parental consent.
⸻
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
⸻
10. Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
Balance Family Chiropractic
366 S Main St
Bartlett, IL 60103
Phone: (630) 837-3707